Data Deletion Instructions
Last updated: 11 August 2026
HAKEEM AI (PRIVATE) LIMITED (“Hakeem AI”) respects your right to have your personal information deleted. This page explains how to make that request and what happens next.
How to request deletion
Send an email to info@hakeem.med with the subject line “Data Deletion Request”, and include:
- Your full name;
- The email address and/or WhatsApp number you used to contact us, request a demo, or join our waitlist;
- A short statement that you want your personal information deleted, and whether you want all of it deleted or only specific items.
Please send the request from the email address associated with your data where possible — it helps us verify that the request is genuinely yours.
What happens next
- We will acknowledge your request within 7 days of receiving it.
- We may contact you to verify your identity before we act on the request.
- We will delete the requested information within 30 days of verifying your request, and confirm by email once it is done.
What gets deleted
On a full deletion request, we remove the personal information we hold about you, including:
- Your demo request or waitlist entry and any contact details you gave us;
- Your WhatsApp number and the message history associated with it in our systems;
- Any correspondence you have had with us.
What we may keep
We may retain limited information where we are legally required or permitted to do so — for example, records we must keep for tax, accounting, or regulatory purposes, information needed to establish or defend legal claims, and a minimal record of your deletion request itself so we can demonstrate it was honoured. We also retain aggregated or anonymised data that can no longer be linked to you. Anything retained stays subject to our Privacy Policy.
Please note that deleting your data is permanent. If you later want to use Hakeem AI, you will need to sign up again.
Stopping WhatsApp messages without deleting your data
If you only want to stop receiving messages, you do not need to make a deletion request. Reply STOP to any WhatsApp message from us, or email info@hakeem.med, and we will stop sending you non-essential messages.
Contact
HAKEEM AI (PRIVATE) LIMITED
Islamabad, Pakistan
Email: info@hakeem.med